The purpose of the AOC's OIG Hotline is to receive complaints of fraud, waste, or abuse in AOC programs and operations including mismanagement or violations of law, rules, or regulations by AOC employees, contractors, or program participants. Examples of FW&A violations include:
- Contract fraud, including contract mischarging by the contractor
- Kick-backs and bid rotation by competing contractors
- Contractors failing to pay full wages to employees
- Bribery and acceptance of gratuities by government employees
- Significant mismanagement and waste of funds
- Conflicts of interest
- Travel fraud
- Gross abuse of employee time and attendance reporting
- Abuse of authority
- Theft or abuse of Government property, including private (unofficial) use of government computers
- Computer crime
Minor incidents, such as, irregular time and attendance abuse, or one-time misuse of Government property should be reported to management. Personnel matters involving requests for individual relief should be handled through the appropriate grievance process with AOC management.
From October 1, 2011 to March 31, 2012 we received 79 complaints. The following table reflects the method by which we received these complaints:
| Complaint Method |
No. of Reports |
|---|
| Hotline Telephone Calls |
35
|
| Hotline Email or Internet/Intranet Responses |
30 |
| In Person / AOC Management Referrals |
7 |
| Anonymous Letters / Contact |
1 |
| OIG Proactively Developed |
6 |
| Other Agency Referrals (Non-AOC) |
0 |
| TOTAL COMPLAINTS |
79 |